Privacy Policy
Last updated: 6 November 2026
This policy explains what data Madame AI collects through ai-madame.academy, its apps and MadameFX Studio.
Operator
- Operator
- Kristjan Saar
- Country
- Estonia
- VAT
- Not VAT-registered (private individual)
- Support
- [email protected] help, privacy, account
- Billing
- [email protected] purchases, receipts, refunds
- Collaborations & contracts
- [email protected]
- Creators
- [email protected]
- Contact
- Contact page
What we collect
- Account: your email address and sign-in data when you create an account.
- Purchases: what you bought and when. Card payments are handled by Stripe; we never see your card number. We keep the order, the amount, the VAT, your billing country and the payment reference for our accounts.
- Messages: emails you send us and "get notified" sign-ups.
- Crash and problem reports: only if you choose to send them from the app.
- Technical data: basic server logs (IP address, browser) for security and to keep the service running.
Why
To provide your account, unlock what you bought, send account and service emails, give support, prevent fraud and meet legal obligations.
Who processes data for us
- Stripe — card payment processing and fraud prevention (Stripe Payments Europe, Ltd., Ireland; its own privacy policy applies to the card data you give it).
- Brevo — sending account and service emails.
- Cloudflare — website delivery and security.
- Our own server, which hosts the website and accounts.
Cookies
We use a session cookie to keep you signed in and a few strictly necessary cookies. No advertising cookies.
How long
Account data is kept while your account exists; purchase records as long as the law requires.
Your rights (GDPR)
You can ask to access, correct, export or delete your data, or object to processing, by emailing [email protected]. You can also complain to the Estonian Data Protection Inspectorate (aki.ee).